Dr. Nicole DeCamp is a dermatologist based in Oklahoma City, OK. and has been working with patients since 1999.
Q: What aesthetic laser services do you currently offer?
A: I currently perform hair reduction, IPL/photofacial and non-ablative fractional resurfacing with the Cynosure Icon laser, treatment of vascular/pigmented lesions and scars with the Vbeam Perfecta and a diode laser, and body contouring with the Sculpsure laser.
Q: What are the most common requested treatments? Does it vary by season?
A: The most commonly requested treatments I perform are the nonablative fractional resurfacing for rejuvenation and scar therapy, and the Vbeam Perfecta for vascular lesions. I perform a lot of combination laser therapies, depending on each patient’s specific concerns and clinical presentation. I perform these treatments year-round, but perform fewer IPL/photofacial treatments in the summer because I prefer to perform these treatments when sun exposure is less of an issue.
Q: Have you always offered these as a part of your practice?
A: I have offered laser therapy in my office since, I believe, 2003. I have always been interested in laser therapy for both medical and cosmetic concerns, so I decided to add lasers into my practice soon after setting up my own office.
Q: What type of training did you need to be able to be certified to use aesthetic lasers in your practice?
A: I received training in laser therapy in my dermatology residency program (as well as) specific training for each of the lasers at the time of purchase from certified instructors, in addition to visiting the offices of practicing physicians for additional training
Q: Have you purchased lasers from manufacturers or other refurbished laser companies in the past? How was that experience compared to your experience with Sentient?
A: I have purchased both brand new and refurbished lasers in the past. Doing business with Ryan Haller with Sentient Lasers was a very pleasant, professional, straight-forward and easy experience. Ryan is very dependable, respectful and always available to answer questions. He always responded to my questions within 24 hours and, often, within one to two hours. I would definitely do business with him again
Q: If you were to choose 3 words to describe your sales process with Sentient, what would they be?
A: Professional, Reliable, Simple
Sentient Lasers, the leading solutions company for the aesthetic market, which specializes in service, sales, procurement, leasing, and warranty, announced the addition of Philip Mostow as solutions specialist. In his new role, Mostow is responsible for customer support, developing and implementing new service offerings, and driving new business acquisition. Additionally, Mostow is spearheading a neighborly outreach campaign directed to the local aesthetics community, extending an invitation to take advantage of what is right in their backyard.
Mostow has spent the past 15 years in the real estate industry, with a focus on residential development and new construction sales, as well as investing and commercial leasing. Previously, he worked in the environmental graphics business, supporting companies on graphic design projects, signage systems, real estate, and hands-on remodeling.
“I’ve known about Sentient Lasers for a long time through my childhood friend, who lived next door to Van, the chairman of the company,” said Mostow. “About a year ago, Sentient enlisted me in helping them find a new office building to move into, which is when I first met Chris. I was drawn to the dynamic leadership team and, after working solo for many years, I knew I wanted to work with and learn from an inspiring group of people.”
“Philip’s drive, determination, and strong leadership skills make him a perfect fit for his new role at Sentient,” said Chris Cella, CEO of Sentient Lasers. “We’ve set him up with some tall marching orders to begin with and have full confidence that he will deliver. We’re looking forward to working alongside Philip to grow and improve as a company.”
Mostow will be based in the company’s Park City, Utah headquarters.
We recently followed up with the folks at CleanSlate, who we donated a Palomar Q-Yag 5 laser to last year. Read more about that here.
Since American rapper, entrepreneur, and community activist, Nipsey Hussle’s death this past March, there has been a resurgence of peace discussions among gang members in Los Angeles and an increase in community awareness surrounding the issue. Throughout his career, Nipsey (born Ermias Asghedom), was outspoken about his gang affiliation, his vision to end the violence and his commitment to supporting his local LA community. Nipsey was true to his word – providing employment opportunities by investing in local real estate, building science and tech learning centers for teens, and setting a meeting with LA Police Commissioner Steve Soboroff to discuss the efforts. Days before this meeting, Nipsey was tragically murdered. Nipsey’s legacy lives on and in a march honoring his passing, LA gangs experienced the largest ceasefire in their community since 1992 (the year of the Rodney King riots).
But despite Nipsey’s endeavors, gang violence remains a visible part of the Los Angeles landscape. For many trying to leave behind their gang ties, this visibility runs skin deep. In the gang world, simple tattoos – a certain star, a spiderweb, a teardrop, or series of numbers, can have big meanings. Tattoo removal has become an unlikely source of liberation. Patients who have gotten rid of unwanted tattoos have reported feeling like their dignity and self-esteem has been restored. The removal also offers them a broader range of opportunities as they enter the job market, greatly increasing their chances of employment.
Though tattoo removal can be a major step in the recovery of former gang members and victims of human trafficking or abuse, for many it is an arduous, costly process to take on. The aesthetic laser community is changing that. At the center of this undertaking is CleanSlate, a Los Angeles-based nonprofit with a mission to empower individuals in-need to rebuild their lives. Located in the hub of Hawaiian Gardens gang territory, CleanSlate’s low-cost tattoo removal program serves approximately 150 people per month. Sentient Laser saw CleanSlate and Hawaiian Garden’s need for a high-quality laser and in 2018, donated a refurbished aesthetic laser (the Palomar Q-Yag 5 laser).
By updating their resources, CleanSlate has been able to double their impact on the Hawaiian Garden community. In just six clinics, CleanSlate serviced 216 people in need of a fresh start, the organizations biggest tattoo removal accomplishment yet. When asked about this record-breaking number, the staff said the efficiency of the laser is what helped cut their time in half. One practitioner explained how Sentient’s donated laser “works wonderfully and hits much harder at the same settings as our previous laser.” Sentient Laser is a proud supporter of CleanSlate’s mission and their commitment to providing the LA community with both a high-quality procedure and a true clean slate for the next chapter in their lives.
If you are a former gang member, domestic violence survivor, felon, or have a tattoo that no longer describes who you were at the time of application CleanSlate wants to assist with the changing of the package while providing support in the process of self-understanding and acceptance. You can contact CleanSlate at (562) 945-9111 or visit their website at www.cleanslatela.org
The high cost of purchasing aesthetic lasers can make profitability nearly impossible, which is often why physicians turn to the pre-owned market. Fully refurbished, pre-owned units keep capital costs low, depreciate less, and allow for further resale value to remain fairly even with the purchase price.
Thanks to the emergence of new and innovative technologies, the process of buying and selling pre-owned aesthetic lasers has become highly reliable and involves equipment guaranteed to perform at the same standards of high-priced new devices. The question is: What are the best ways to connect sellers with buyers?
There are three satisfaction-guaranteed methods for selling aesthetic lasers: a wholesale sales process, consignment, and using a third-party website to utilize the For Sale By Owner Market.
Here’s an overview of those three options:
- The Wholesale Process
If you’re retiring from your practice, moving away from providing laser services, or have other reasons why you want to sell your aesthetic laser quickly, the fastest process involves selling the equipment on a wholesale basis. Sentient Lasers can take care of every step of the process, including the warranty, and sale of the laser. With over 350 lasers and new inventory arriving daily, it’s easy for Sentient to turn no-longer-needed equipment into cash.
In addition, doctors can be put on a “watchlist” so that when a specific laser or piece of equipment shows up for sale, they will be notified that it’s on the market.
If you’re looking to make a little more money on the sale—and if you’re not pressed for time—another avenue for selling your laser is consignment. In other words, your laser will be put up for sale by a qualified third party, at a price you help set.
Companies like Sentient will take possession of your equipment and thoroughly service via their Blue Dot Certification program (at a small fee) to make sure it is up to manufacturer’s specs. This ensures the laser is safe and works properly. The, Sentient will assist in advertising to potential buyers. This consignment process allows a laser to go on the market in its best working order—through a trusted seller—to obtain the price you deserve.
3. For Sale By Owner Market
Doctors who don’t want to sell wholesale or go through the consignment process can make use of websites such as TheLaserTrader.com to broker the sale of an aesthetic laser.
The For Sale By Owner process has been in existence for some time. Companies in the market will take care of most of the details involved in a brokered sale—including logistics, shipping and handling costs, and the paper work.
It’s important to note that by using this process, each party—the buyer and the seller—signs a contract that protects them both. If, for example, a laser is delivered to a new owner and it’s not in expected shape or condition, a sale can be undone, or a renegotiation can be initiated.
Remember: Selling an aesthetic laser among peers is a smart way to recoup part of your initial investment in professional equipment. Depending on the time you have to make the sale, and the price you want to achieve, selling wholesale, by consignment or via the For Sale By Owner Market are your best options.
Sentient Lasers is once again altering the landscape of the aesthetic laser industry. A Leading Solutions Company in the Aesthetic Laser Market, Sentient is extending the reach of their technological resources beyond lasers and to the customer. Typically, when a consumer investigates buying a laser, they are met with various obstacles. The first, and potentially the biggest being the concern is if the seller is legitimate. Additionally, potential buyers are unable to verify the laser’s quality, and even just picking which laser is appropriate for their office can be an overwhelming task.
Sentient Lasers is changing that.
By utilizing technology, Sentient Lasers can provide its customers with top tier support and transparency – whether they are just starting their search or looking to upgrade a device they already have.
- A Specialized Inventory Search Engine
- When purchasing a system, it is never ideal to scroll through a catalogue of options with little to no filters. On Sentient Lasers’ website, the team has made it easy for both new and old customers to search through the Sentient Inventory. Whether the doctor or office manager is looking to stick to a brand they trust, update to a newer model with different features, or aren’t familiar with lasers, they can easily search by brand, model, or procedure.
- The Ability to Offer Complete Digital
Access to All Products
- With just a click, interested customers can set up a Dot Demo Appointment. The first of its kind in the aesthetic laser community, the Dot Demo Service is a live demonstration of a laser shown via video conferencing. Sentient Lasers knows that their customers lead busy lives and offers this experience for those who can’t make it to their Park City Headquarters. With the Dot Demo Service, the prospective buyer can ask the sales associate questions about the laser system, watch it in action, and get an up-close look at the actual laser they are considering adding to their office.
- Technology for the Sake of Transparency – The Sentient Way
- Sentient Lasers is a company committed to total transparency in the aesthetic laser market and they’re using technology to support that mission. 24-hour Live Cameras are situated in the Sentient Lasers Warehouses in Park City, Utah. Customers are encouraged to tune in and see the conditions, quality control, and honesty that Sentient is committed to. The live-stream can put doctors, office managers, and other potential customers at ease knowing that Sentient Lasers are doing exactly what they say they are.
- Skype, Facetime, WhatsApp and More
- The Sentient team is available via a host of apps and technologies all with the touch of a button. We know that using a smartphone is the way to get business done and our team is prepared to use whatever port of communication that works best for our customers. Whether it’s video, audio, or both, our motto is Service. Elevated
By offering consumers the opportunity to search their Blue Dot Certified inventory, get an on-line Dot Demo viewing of their laser of interest, and even a behind-the-scenes look at their process, Sentient Lasers is upping the industry standard in safety, logistics, and customer service. When it comes to quality lasers and an outstanding experience, Sentient knows from start to finish how to bring the technology to you.
Sentient Lasers Virtually Brings Technology to Your Living Room
Read the full article here
Our very own Eric Graham, VP of Sales at Sentient contributes valuable information to Skin Inc. about investing in laser procurement from overseas. Read his article “4 Tips To A Smart Laser Investment.” http://skininc.texterity.com/skininc/april_2019/MobilePagedReplica.action?pm=1&folio=17#pg20
Read about our growing team in DERMASCOPE Magazine!
Leading Solutions Company in the Aesthetic Laser Market Launches Industry-First Live Video Demonstration for Full Transparency of Laser Capabilities
PARK CITY— February 19, 2019—Sentient Lasers, the leading solutions company in the aesthetic laser industry which specializes in service, sales, procurement, leasing and warranty, announced today the launch of its Dot Demo service. A first for the aesthetic laser market, the Dot Demo service provides customers with a live video demonstration of a laser of their choice from the comfort of their home or office.
Dot Demo is designed to make it easier for current and potential customers to learn about the lasers they’re interested in purchasing. They can virtually view the laser, ask questions about it, watch it function properly, and make sure all accessories and parts are accounted for as specified; all from the comfort of their own home or office.
“We created Dot Demo because we saw a need for transparency in the aesthetic laser industry,” said Tim Jutras, service manager at Sentient Lasers. “Time and time again, people have come to us with stories about purchasing a laser from a broker and either receiving a laser that doesn’t work and then not hearing back from the seller or even worse, never actually receiving the laser that they purchased. At Sentient, our customers can trust that they are getting exactly what they need and expect, and Dot Demo only helps reassure them of that.”
Along with launching the Dot Demo service, Sentient Lasers also unveiled a new website that is easier than ever to navigate. Featuring a comprehensive way to look for aesthetic lasers, the website allows users to search by brand, model or procedure and browse through hundreds of lasers. The site features the ability for owners to sell their lasers in safe, easy way. The entire Blue Dot Certification process is detailed through the site providing the full process. Additionally, the website features a 24-hour live video feed so that customers can see into every aspect of Sentient Lasers’ operation from the entryway and office suites to the shipping area and warehouse. To schedule a Dot Demo on Sentient Lasers’ website, users can simply search through Sentient Lasers’ vast inventory of Blue Dot Certified lasers, find the product they are interested in virtually viewing, and schedule a time with a specialist.
This is the second time Sentient Lasers is changing the way the medical laser industry does business. In 2017, the company announced the launch of its proprietary Blue Dot Certification®, a 20-point inspection created to ensure quality, longevity, transparency and safety for aesthetic lasers. The certification has set a standard in the industry, guaranteeing that customers receive the best and safest possible product, following a rigorous refurbishing process.
For more information on Sentient Lasers, its Blue Dot Certification and to schedule your very own Dot Demo, visit www.sentientlasers.com.
About Sentient Lasers
Founded in 2009, Sentient Lasers is a leading company in the pre-owned aesthetic laser industry that delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. Sentient Lasers buys, sells and services aesthetic lasers as well as IPL and RF devices. The company is revolutionizing the pre-owned laser industry with its proprietary Blue Dot Certification®, a rigorous 20-point inspection and refurbishing process that ensures quality, longevity, safety, and clinical efficacy for aesthetic lasers. Based in Park City, Utah, Sentient Lasers focuses on providing the best customer experience available, making it easier for businesses to diversify their practice and help other physicians gain market share in the fast-growing space. For more information, visit www.sentientlasers.com