Blue Dot Certified Lasers
Service and Repair

Aesthetic lasers are a large capital investment. Buying new introduces high monthly payments or a very large one-time expense. Buying used can be unreliable and can leave you without any viable service and support options and expose you to malpractice issues. BUYING BLUE, however, blends the benefits of buying pre-owned with the advantages of buying new. Sentient makes sure that you are not alone during the life cycle of your laser. So what makes BUYING BLUE the best option?

At Sentient, every aesthetic laser is put through the standard refurbishing process, a 20-Point Inspection that ensures quality, longevity, safety, and clinical efficacy for every product that we deliver. We are a true in-house repair facility with a highly experienced engineering staff, and no one else holds their repair and refurbishment standards as high as we do. Our BLUE lasers perform to the same standards as new systems, at a fraction of the cost. This is what separates us from buying pre-owned or buying new- we call this BUYING BLUE.

BEST-IN-CLASS EXTENDED WARRANTIES

Make a safe investment. Our 20-Point Inspection ensures that Buying Blue is the safest option, empowering you to do business by owning a laser you can depend on, one that operates securely and provides proven clinical efficacy.

Our 20-Point Inspection:

    • Clean all dust from interior of machine
    • Clean or replace air filters
    • Flush and refill coolant system
    • Replace water filters and de-ionizing cartridges
    • Replace any damaged optics with OEM or equivalent parts
    • Clean all laser and delivery system optics
    • Refurbish laser cavity components as needed to meet manufacturer energy specifications
    • Refurbish hand pieces and reset pulse counters
    • Test and calibrate all power supplies
    • Align laser to articulated arm or fiber optic delivery systems
    • Calibrate output energy using OEM specific procedures and test equipment
    • Document Proof of Calibration for machine and hand pieces
    • Calibrate Touch Screens
    • Ensure exterior of machine is in good mechanical and cosmetic condition
    • Run device for a minimum of 24 hours for final testing after all refurbishment is completed
    • Produce photo and video documentation of the device in operation
    • Drain all water from device and handpieces to prevent freezing during shipping
    • Provide refill kit and support numbers for refill of device upon delivery
    • Professionally package, crate, and ship device and all accessories
  • Follow up with support for setup and installation of equipment
Why BUYING BLUE Matters

In the past, there were two ways to purchase aesthetic laser equipment. You could buy new or you could buy used. Both have their advantages and disadvantages. Sentient provides a new and better way with more advantages. We call it BUYING BLUE and it will save your company time and money while also ensuring safety and reliability.

Buying New

  • High cost
  • Huge depreciation
  • Massive negative equity for the owner
  • Average $12,000 – $20,000 per year service contract.
  • Lack of true consulting. Original equipment manufacturers only sell their product so they won’t give an honest comparison to other manufacturer’s products

Buying Used “Grey”

  • The device may not be set to manufacturers specifications
  • The device may be faulty and could create huge liabilities for your company
  • Another party may claim the equipment because there was a lien on it
  • The device you purchase may be stolen
  • You may have to pay up to a $30,000 re-certification fee to the original equipment manufacturer for service
  • You could receive a re-manufactured and non-FDA approved device.
  • If you find yourself in this situation, please call us so we can help

“BUYING BLUE” is better in every way

  • Sentient delivers equipment set to the manufacturers’ specifications–guaranteed
  • Sentient equipment comes with:
    • Standard warranties and options for extended warranties
    • Clinical training
    • Professional installation
    • Professional training
  • Save up to 50% compared to purchasing new equipment
  • Financing available
  • Zero re-certification fees
  • Depot and field service available
  • No brand allegiance. We have experts that can help you choose the best device for your business