Bad Repairs – Sentient To The Rescue

Check out these photos of hand pieces and laser boards that have come into us for repair. This is what happens when unqualified technicians try and repair a system. Luckily, our Blue Dot Certified techs know exactly what to do and can get to each piece and repair it correctly.

Sentient Lasers Adds Saskia Magner as Sales Executive

PARK CITY, Utah— October 31, 2019Sentient Lasers, the leading solutions company for the aesthetic market which specializes in service, sales, procurement, leasing and warranty of laser and light-based technologies, today announced the appointment of Saskia Magner as outside sales executive. As part of her role, Magner will be responsible for creative and driving new business opportunities and building a larger salesforce at Sentient Lasers.

Magner has served numerous roles as a sales and business development professional in the aesthetic industry for the past 20 years, with high profile companies such as Palomar, Cutera, Allergan, Johnson & Johnson and Merz North America. She currently also holds the position of COO and business development specialist at Pacific Northwest Aesthetics Academy where she leads customized injector training and consulting for aesthetic medical practices. Magner will be based in Lake Oswego, Oregon outside of the Sentient Lasers’ Park City, Utah headquarters.

“As one of the few women in my field with device, injectable and business development experience, I believe that I have a unique and valuable perspective and will introduce Sentient Lasers to more practices to further expand their highly satisfied and loyal customer base,” said Saskia Magner, sales executive at Sentient Lasers. “Having worked with some of the Sentient Lasers team in the past, it is incredibly rewarding to join a company that shares the same values I have for going above and beyond for my customers.”

“To say we are excited for Saskia as the newest addition to our team is an understatement,” said Chris Cella, CEO of Sentient Lasers. “We know her expertise will bring a new energy to our company and play a significant role in our growth in the coming years. Saskia has a proven track record of exceeding sales quotas and customer expectations, so her experience, passion and commitment to this industry makes her the perfect fit for Sentient Lasers.”

For more information on Sentient Lasers, visit www.sentientlasers.com.

About Sentient Lasers 

Founded in 2009, Sentient Lasers is a leading company in the pre-owned aesthetic laser industry that delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. Sentient Lasers buys, sells and services aesthetic lasers as well as IPL and RF devices. The company is revolutionizing the pre-owned laser industry with its proprietary Blue Dot Certification®, a rigorous 20-point inspection and refurbishing process that ensures quality, longevity, safety, and clinical efficacy for aesthetic lasers. Based in Park City, Utah, Sentient Lasers focuses on providing the best customer experience available, making it easier for businesses to diversify their practice and help other physicians gain market share in the fast-growing space. For more information, visit www.sentientlasers.com.

Interview With Dr. Nicole DeCamp

Dr. Nicole DeCamp  is a dermatologist based in Oklahoma City, OK. and has been working with patients since 1999.

Q: What aesthetic laser services do you currently offer?

A: I currently perform hair reduction, IPL/photofacial and non-ablative fractional resurfacing with the Cynosure Icon laser, treatment of vascular/pigmented lesions and scars with the Vbeam Perfecta and a diode laser, and body contouring with the Sculpsure laser. 

Q: What are the most common requested treatments? Does it vary by season?

A: The most commonly requested treatments I perform are the nonablative fractional resurfacing for rejuvenation and scar therapy, and the Vbeam Perfecta for vascular lesions.  I perform a lot of combination laser therapies, depending on each patient’s specific concerns and clinical presentation.  I perform these treatments year-round, but perform fewer IPL/photofacial treatments in the summer because I prefer to perform these treatments when sun exposure is less of an issue.

Q: Have you always offered these as a part of your practice?

A: I have offered laser therapy in my office since, I believe, 2003. I have always been interested in laser therapy for both medical and cosmetic concerns, so I decided to add lasers into my practice soon after setting up my own office. 

Q:  What type of training did you need to be able to be certified to use aesthetic lasers in your practice?

A: I received training in laser therapy in my dermatology residency program (as well as) specific training for each of the lasers at the time of purchase from certified instructors, in addition to visiting the offices of practicing physicians for additional training

Q: Have you purchased lasers from manufacturers or other refurbished laser companies in the past? How was that experience compared to your experience with Sentient?

A: I have purchased both brand new and refurbished lasers in the past.  Doing business with Ryan Haller with Sentient Lasers was a very pleasant, professional, straight-forward and easy experience.  Ryan is very dependable, respectful and always available to answer questions.  He always responded to my questions within 24 hours and, often, within one to two hours.  I would definitely do business with him again

Q: If you were to choose 3 words to describe your sales process with Sentient, what would they be?

A: Professional, Reliable, Simple


Tattoo Removal: An Unlikely Source of Community Service

We recently followed up with the folks at CleanSlate, who we donated a Palomar Q-Yag 5 laser to last year. Read more about that here.

Since American rapper, entrepreneur, and community activist, Nipsey Hussle’s death this past March, there has been a resurgence of peace discussions among gang members in Los Angeles and an increase in community awareness surrounding the issue. Throughout his career, Nipsey (born Ermias Asghedom), was outspoken about his gang affiliation, his vision to end the violence and his commitment to supporting his local LA community. Nipsey was true to his word – providing employment opportunities by investing in local real estate, building science and tech learning centers for teens, and setting a meeting with LA Police Commissioner Steve Soboroff to discuss the efforts. Days before this meeting, Nipsey was tragically murdered. Nipsey’s legacy lives on and in a march honoring his passing, LA gangs experienced the largest ceasefire in their community since 1992 (the year of the Rodney King riots). 

But despite Nipsey’s endeavors, gang violence remains a visible part of the Los Angeles landscape. For many trying to leave behind their gang ties, this visibility runs skin deep. In the gang world, simple tattoos – a certain star, a spiderweb, a teardrop, or series of numbers, can have big meanings. Tattoo removal has become an unlikely source of liberation. Patients who have gotten rid of unwanted tattoos have reported feeling like their dignity and self-esteem has been restored. The removal also offers them a broader range of opportunities as they enter the job market, greatly increasing their chances of employment. 

Though tattoo removal can be a major step in the recovery of former gang members and victims of human trafficking or abuse, for many it is an arduous, costly process to take on. The aesthetic laser community is changing that. At the center of this undertaking is CleanSlate, a Los Angeles-based nonprofit with a mission to empower individuals in-need to rebuild their lives. Located in the hub of Hawaiian Gardens gang territory, CleanSlate’s low-cost tattoo removal program serves approximately 150 people per month. Sentient Laser saw CleanSlate and Hawaiian Garden’s need for a high-quality laser and in 2018, donated a refurbished aesthetic laser (the Palomar Q-Yag 5 laser).

By updating their resources, CleanSlate has been able to double their impact on the Hawaiian Garden community. In just six clinics, CleanSlate serviced 216 people in need of a fresh start, the organizations biggest tattoo removal accomplishment yet. When asked about this record-breaking number, the staff said the efficiency of the laser is what helped cut their time in half.  One practitioner explained how Sentient’s donated laser “works wonderfully and hits much harder at the same settings as our previous laser.” Sentient Laser is a proud supporter of CleanSlate’s mission and their commitment to providing the LA community with both a high-quality procedure and a true clean slate for the next chapter in their lives.  

If you are a former gang member, domestic violence survivor, felon, or have a tattoo that no longer describes who you were at the time of application CleanSlate wants to assist with the changing of the package while providing support in the process of self-understanding and acceptance.  You can contact CleanSlate at (562) 945-9111 or visit their website at www.cleanslatela.org

Sentient Lasers In The News

Some recent media placements:

Modern Aesthetics – October 2018 The Pre-Owned Laser Market

Dermascope – October 2018 Sentient Lasers hires Director of Marketing and Business Development

Utah Business – October 2018 Sentient Lasers Relocates Corporate Headquarters

Salt Lake City – Patch – September 2018 Utah-based Sentient Lasers Donates Aesthetic Laser to Nonprofit Cleanslate

DotMed – October 2018 Sentient Lasers relocates corporate headquarters

 

Skin, Inc – October 2018

Sentient Lasers Moves to Park City

Park Record – October 2018

Sentient Lasers Leaves Kamas for Park City’s industrial park

Bustle – September 2018 9 Freaky Things That Can Cause Your Tattoo To Fade

Dot Med – August 2018 Ryan Haller Joins Sentient Lasers

AOL – August 2018 What Really Happens When You Get A Tattoo Removed