Sentient Lasers Announces Launch of Dot Demo Service


Leading Solutions Company in the Aesthetic Laser Market Launches Industry-First Live Video Demonstration for Full Transparency of Laser Capabilities

PARK CITY— February 19, 2019Sentient Lasers, the leading solutions company in the aesthetic laser industry which specializes in service, sales, procurement, leasing and warranty, announced today the launch of its Dot Demo service. A first for the aesthetic laser market, the Dot Demo service provides customers with a live video demonstration of a laser of their choice from the comfort of their home or office.

Dot Demo is designed to make it easier for current and potential customers to learn about the lasers they’re interested in purchasing. They can virtually view the laser, ask questions about it, watch it function properly, and make sure all accessories and parts are accounted for as specified; all from the comfort of their own home or office.

“We created Dot Demo because we saw a need for transparency in the aesthetic laser industry,” said Tim Jutras, service manager at Sentient Lasers. “Time and time again, people have come to us with stories about purchasing a laser from a broker and either receiving a laser that doesn’t work and then not hearing back from the seller or even worse, never actually receiving the laser that they purchased. At Sentient, our customers can trust that they are getting exactly what they need and expect, and Dot Demo only helps reassure them of that.”

Along with launching the Dot Demo service, Sentient Lasers also unveiled a new website that is easier than ever to navigate. Featuring a comprehensive way to look for aesthetic lasers, the website allows users to search by brand, model or procedure and browse through hundreds of lasers. The site features the ability for owners to sell their lasers in safe, easy way. The entire Blue Dot Certification process is detailed through the site providing the full process. Additionally, the website features a 24-hour live video feed so that customers can see into every aspect of Sentient Lasers’ operation from the entryway and office suites to the shipping area and warehouse. To schedule a Dot Demo on Sentient Lasers’ website, users can simply search through Sentient Lasers’ vast inventory of Blue Dot Certified lasers, find the product they are interested in virtually viewing, and schedule a time with a specialist.

This is the second time Sentient Lasers is changing the way the medical laser industry does business. In 2017, the company announced the launch of its proprietary Blue Dot Certification®, a 20-point inspection created to ensure quality, longevity, transparency and safety for aesthetic lasers. The certification has set a standard in the industry, guaranteeing that customers receive the best and safest possible product, following a rigorous refurbishing process.

For more information on Sentient Lasers, its Blue Dot Certification and to schedule your very own Dot Demo, visit www.sentientlasers.com.

About Sentient Lasers

Founded in 2009, Sentient Lasers is a leading company in the pre-owned aesthetic laser industry that delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. Sentient Lasers buys, sells and services aesthetic lasers as well as IPL and RF devices. The company is revolutionizing the pre-owned laser industry with its proprietary Blue Dot Certification®, a rigorous 20-point inspection and refurbishing process that ensures quality, longevity, safety, and clinical efficacy for aesthetic lasers. Based in Park City, Utah, Sentient Lasers focuses on providing the best customer experience available, making it easier for businesses to diversify their practice and help other physicians gain market share in the fast-growing space. For more information, visit www.sentientlasers.com 


Sentient Lasers Relocates Corporate Headquarters to Accommodate Growth and Elevate Workflow Effectiveness

FOR IMMEDIATE RELEASE

Media Contact:        

Olga Walsh, Crowe PR

owalsh@crowepr.com

541-306-0595

 Sentient Lasers Relocates Corporate Headquarters to Accommodate Growth and Elevate Workflow Effectiveness

New 14,000 Square Foot Space in Park City Doubles Inventory Capacity, Improves Organization and Offers Live Video Streaming Capabilities

 PARK CITY— September 01, 2018Sentient Lasers, the leading solutions company for the aesthetic market which specializes in Service, Sales, Procurement, Leasing and Warranty, announced today the relocation of its corporate headquarters to a new business industrial park in Park City, Utah. The newly-developed site will serve as a launch pad for making it possible for Sentient Lasers to be involved in Park City’s fast-growing business community. In addition, the move enables the company to create a first-of-its-kind, high-tech facility within the aesthetic laser industry to open and support service centers through the United States. The company recently moved from Kamas, Utah to the new 14,000 square foot facility in September 2018.

Located at 4383 N Forestdale Dr., Park City, UT 84098, Sentient Lasers’ new open layout warehouse offers a fully customizable space which permits the company to create a more effective workflow. Sentient Lasers experienced over 100 percent revenue growth and nearly a 50 percent increase in its equipment sales in the past year. Its new facility will accommodate for continued growth in 2018, doubling the storage capacity from their previous location allowing the company to house more than 300 aesthetic lasers at a time and provide its customers a wider selection of products. The new space also offers an unparalleled transparency into the operations and products housed within the warehouse, as it is equipped with high-tech features such as live feed video cameras throughout all areas including executive offices and the parts and services department. This allows Sentient Lasers to showcase its products to potential and existing customers through virtual demonstrations, answer questions and provide support on live video, a first for the aesthetic laser industry.

Paul Weimer, Chief Operating Officer at Sentient Lasers, said, “The investment in the new facility will allow Sentient Lasers to benefit from operating efficiencies and process improvement advantages that haven’t been available to the company on such a scale in the past. This will allow us to better serve our customers and continue our rapid growth as an industry leader.”

Founded in 2009, Sentient Lasers delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. The company buys, sells, and services aesthetic lasers as well as IPL and RF devices that are designed for laser hair removal, tattoo removal, microdermabrasion, and laser vascular treatments.

“We want to deliver the highest quality aesthetic lasers, which is why we made the decision to invest in a new facility that’s revolutionary for our industry,” said Chris Cella, CEO of Sentient Lasers. “The new space is 50 percent larger than our previous location, allowing us to double our laser inventory, and give our customers an inside look into our facility, the people who work here, and the lasers we sell through virtual demonstrations and live streaming. No other company in the aesthetic laser space has offered such transparency before, and as we consolidate this industry, transparency is imperative. We believe that this underscores our commitment to the industry and our customers.” Cella added, “The new office space truly brings our organization’s vision and progress to life and gives our customers the confidence that they’re buying from a company they can trust.”

The company recently announced the launch of its proprietary Blue Dot Certification® , a 20-point inspection created to ensure quality, longevity, transparency and safety for aesthetic lasers. The certification is designed to set a standard for the industry, guaranteeing that customers receive the best and safest possible product, following a rigorous refurbishing process. Sentient Lasers has recently created strategic alliances with industry partners including TheLaserTrader.com®, DirectMed® and MedPro®, all of which have adopted Blue Dot Certification to provide their customers with equipment they can trust.

For more information on Sentient Lasers and its Blue Dot Certification, visit www.sentientlasers.com.

 

About Sentient Lasers

Founded in 2009, Sentient Lasers is a leading company in the pre-owned aesthetic laser industry that delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. Sentient Lasers buys, sells and services aesthetic lasers as well as IPL and RF devices. The company is revolutionizing the pre-owned laser industry with its proprietary Blue Dot Certification®, a rigorous 20-point inspection and refurbishing process that ensures quality, longevity, safety, and clinical efficacy for aesthetic lasers. Based in Kamas, Utah but relocating to Park City in a couple of months, Sentient Lasers focuses on providing the best customer experience available, making it easier for businesses to diversify their practice and help other physicians gain market share in the fast-growing space. For more information, visit www.sentientlasers.com

 

Sentient Lasers Celebrates 10 Years in Business

Press Release Feb 13, 2018

Park City—Sentient Lasers, the leading pre-owned aesthetic laser company that buys, sells, warranties, and provides service contracts for aesthetic lasers and devices, is marking its 10th year in business. Since its inception in 2009, the company has worked tirelessly to build and grow the then-fragmented aesthetic laser industry, along with partners and investors. In the past year alone, Sentient Lasers has launched its proprietary pre-owned laser certification, Blue Dot Certification, experienced over 100 percent revenue growth and nearly a 50 percent increase in equipment sales, added more than five new strategic partners, and purchased its new Park City headquarters which the company plans to relocate to in the first half of 2018.

Sentient Lasers delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. The company buys, sells, and services aesthetic lasers as well as IPL and RF devices that are designed for laser hair removal, tattoo removal, microdermabrasion, and laser vascular treatments.

“I joined forces with Sentient Lasers when I saw a major need within the aesthetic laser industry for consolidation, and Sentient Lasers was uniquely looking to do just that,” said Van Mankwitz, Chairman of Sentient Lasers. “I’m proud of the growth Sentient Lasers has experienced over the past few years. In addition to creating an industry standard with our Blue Dot Certification, we have been fortunate to bring onboard some of the brightest minds. Each and every one of our team members is talented, experienced, and shares a steadfast vision to elevate the industry.”

The company recently announced the launch of its proprietary Blue Dot Certification®, a 20-point inspection created to ensure quality, longevity, transparency and safety for aesthetic lasers. The certification is designed to set a standard for the industry, guaranteeing that customers receive the best and safest possible product, following a rigorous refurbishing process. Sentient Lasers has also recently created strategic alliances with industry partners including TheLaserTrader.com®, DirectMed® and MedPro®, all of which have adopted the Blue Dot Certification to provide their customers with aesthetic laser equipment they can trust.

“We are continuously looking to elevate the industry and set standards of transparency and premium quality,” said Chris Cella, CEO of Sentient Lasers. “We have spent the past nine years working toward that goal to ensure that service providers are getting the highest quality product and best service possible. We wouldn’t be where we are today without the support from our partners who have adopted the Blue Dot Certification to stand alongside us in our mission. We’re looking forward to 2018 as we move into our new headquarters and continue to create strategic alliances and move the industry forward.”

In 2018, Sentient Lasers will celebrate 10 years in business by relocating its headquarters to one of Park City’s fastest-growing business communities. Located at 4383 N Forestdale Dr., Park City, UT 84098, the new space will enable the company to create a first-of-its-kind, high-tech facility within the aesthetic laser industry to open and support service centers through the United States.

Sentient Lasers Promotes Eric Graham to Vice President of Sales

Sentient Lasers Promotes Eric Graham to Vice President of Sales

PARK CITYDecember 1, 2017Sentient Lasers, the leading pre-owned aesthetic laser company that buys, sells, warranties, and provides service contracts for aesthetic lasers and devices, announced the promotion of Eric Graham to Vice President of Sales. In his role, Graham is responsible for leading the sales team, collaborating with leadership and key stakeholders to define priority sales strategies, client acquisition, retention and satisfaction, driving performance management for Sentient Lasers, bringing less expensive service options to local markets, expanding verticals, and establishing new key markets.

Graham joined the company in 2011 as Sales Director and has been instrumental in increasing sales year over year, and implementing an effective performance tracking system and new sales processes. He led the charge increasing sales in 2017 by 97.3% from last year.

Graham has over 20 years of business experience and, prior to joining Sentient Lasers, served as a business performance analyst at Insperity, a publicly traded human resources company, where he led the pack in client retention and exceeding quotas, maintaining a 100 percent client retention rate. Prior to that he was one of the youngest heads of account management in advertising and marketing on Madison Avenue in New York City, working for such marquee shops as BBDO and Angotti Thomas Hedge before leaving to help start Flashpoint Advertising.

“Eric has been instrumental at accelerating the company’s revenue growth through customer acquisition, engagement and retention, designing new workflow processes and spearheading sales efforts during his time at Sentient Lasers,” said Chris Cella, CEO of Sentient Lasers. “Eric’s vast sales expertise, his tenure at Sentient Lasers, and his impressive leadership skills make him not only a natural fit for his new role but also a vital asset in the continued growth of the business.”

“Sentient Laser’s Blue Dot Certification is imperative to the aesthetic laser industry and is setting a first-of-its kind standard that provides physicians with the trust, transparency and confidence they’re seeking when purchasing a pre-owned laser,” said Eric Graham, Vice President of Sales of Sentient Lasers. “I’ve seen significant company growth and industry-wide changes during my time at Sentient Lasers and look forward to continuing to elevate the pre-owned aesthetic laser industry with our trusted certification process.”

Graham holds a bachelor’s of science degree with honors from Trinity College, where he also competed on the swim team and was a three-year captain of the water polo team.

For more information on Sentient Lasers and its Blue Dot Certification, visit www.sentientlasers.com.

About Sentient Lasers

Founded in 2009, Sentient Lasers is a leading company in the pre-owned aesthetic laser industry that delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. Sentient Lasers buys, sells, warranties, and provides service contracts for aesthetic lasers, IPL and RF devices. The company is revolutionizing the pre-owned laser industry with its proprietary Blue Dot Certification, a rigorous 20-point inspection and refurbishing process that ensures quality, longevity, safety, and clinical efficacy for aesthetic lasers. Based in Kamas, Utah but relocating to Park City in a couple of months, Sentient Lasers focuses on providing the best customer experience available, making it easier for businesses to diversify their practice and help other physicians gain market share in the fast-growing space. For more information, visit www.sentientlasers.com

Sentient Lasers and MedPro Collaborate to Provide Customers with Blue Dot Certified Aesthetic Lasers

Sentient Lasers and MedPro Collaborate to Provide Customers with Blue Dot Certified Aesthetic Lasers

PARK CITY—Dec. 04 , 2017Sentient Lasers, the leading pre-owned aesthetic laser company that buys, sells, warranties, and provides service contracts for aesthetic lasers and devices, announced today its partnership with the longest running seller of pre-owned lasers, MedPro. The company adopted Sentient Lasers’ Blue Dot Certification in March 2017 to ensure quality, longevity, safety and complete transparency for aesthetic lasers and provide customers with equipment that they can trust.

MedPro is one of the biggest used cosmetic laser equipment dealers in the industry, selling over 10,000 lasers worldwide and working with a variety of dealers. The company offers spas, clinics, hospitals, imaging suites, plastic surgeons, dermatologists and private practices the opportunity to improve its level of patient care and remain competitive by upgrading their equipment at a lower cost by buying pre-owned, rather than buying new. MedPro not only provides its customers with a wide selection of equipment but it also offers them an expanded range of services, such as logistics, reconditioning and warranty.

Sentient Lasers’ proprietary Blue Dot Certification is a 20-point inspection created to ensure quality, longevity, transparency and safety for aesthetic lasers. As the first-ever certification offered in the aesthetic laser industry, Blue Dot Certification is designed to set a standard, guaranteeing that customers receive the best and safest product, following a rigorous refurbishing process.

Sentient Lasers’ Blue Dot Certification offers MedPro customers complete transparency into the equipment they’re planning to purchase by providing live streaming demos and photos of the aesthetic lasers housed in their facility. Through this collaboration, MedPro can ensure that its clients are getting a device that meets all of the manufacturer’s specifications and includes proper accessories and manuals. The partnership allows MedPro to build trust with its customers, resulting high levels of purchase satisfaction and return business.

“The pre-owned aesthetic laser industry can be difficult to navigate,” said Mike Moreno, Owner at MedPro. “I’ve worked with companies that have offered fulfillment services for the delivery of aesthetic lasers, but my experience hasn’t always gone perfect, as the product is very hard to deliver safely and effectively. I’ve been looking for a company like Sentient Lasers since I founded MedPro in 2001.”

Moreno added, “Sentient Lasers and its Blue Dot Certification make the process of purchasing pre-owned equipment seamless for our customers, providing them with access to live videos and photos of the equipment, as well as full service following the purchase. In the nine months of our partnership, we have had 100 percent client success rate with customers that are extremely pleased with the equipment, the price, and the customer service they’re getting, resulting in repeat business.”

“We are thrilled to partner with MedPro and offer its customers the high-quality equipment and customer service they deserve,” said Chris Cella, CEO at Sentient Lasers. “We are looking forward to relocating our headquarters in a couple of months to a bigger, more functional and workflow efficient space in Park City, and providing companies like MedPro and its customers with even more transparency into our product and operations.”

For more information on Sentient Lasers and its Blue Dot Certification, visit www.sentientlasers.com. To learn more about MedPro, visit www.medprolasers.com.

About MedPro

Founded in 2001, MedPro is one of the biggest used cosmetic laser equipment dealers in the world. Based in Marlton, New Jersey, the company offers spas, clinics, hospitals, imaging suites, plastic surgeons, dermatologists and private practices the opportunity to improve its level of patient care and remain competitive by upgrading their equipment at a lower cost than buying new. From shipping and delivery to installation of delicate medical equipment, MedPro handles every aspect of the process. For more information, visit www.medprolasers.com

About Sentient Lasers

Founded in 2009, Sentient Lasers is a leading company in the pre-owned aesthetic laser industry that delivers the highest quality, most reliable pre-owned aesthetic lasers to physicians and med spas around the world. Sentient Lasers buys, sells, warranties, and provides service contracts for aesthetic lasers, IPL and RF devices. The company is revolutionizing the pre-owned laser industry with its proprietary Blue Dot Certification, a rigorous 20-point inspection and refurbishing process that ensures quality, longevity, safety, and clinical efficacy for aesthetic lasers. Based in Kamas, Utah but relocating to Park City in a couple of months, Sentient Lasers focuses on providing the best customer experience available, making it easier for businesses to diversify their practice and help other physicians gain market share in the fast-growing space. For more information, visit www.sentientlasers.com

See additional coverage in DOTmed

See additional coverage in Dermascope