This webpage contains an overview of our terms and conditions, and is not itself a legally binding document.
SL’s Simple No-Nonsense Warranty
Sentient Lasers (SL) warrants our RF, IPL, and cosmetic laser products to be in good working order upon delivery and for a specified period, unless you prefer to decline our warranty.
Descriptions of products on this site are for the purpose of identifying the product and are not an express warranty that the product will conform in every way to the description. No statements made in connection with sales, installation or support by SL will create any warranty in addition to the written warranty presented at time of sale.
Sentient Terms and Conditions
By signing a contract for product purchase, buyers acknowledge and agree that:
(a) the products and/or services identified are sold pursuant to the Sentient Lasers (“SL”) Purchase Agreement, together with a Credit Card Charge Authorization which sets forth the sole and exclusive terms under which such products and/or services are sold;
(b) the credit card information you provide is for a credit card that you own and control;
(c) you will indemnify SL against any and all losses, costs or expenses, relating to any unpaid amounts and efforts to collect such amounts. All disputes will be resolved by arbitration, pursuant to the Sentient Lasers Terms and Conditions. Sentient Lasers will not accept the return of any product(s) as settlement for debt incurred and will only accept payment in full.
An order placed, or other written communication from you describing the products and services to be purchased by you (the “Order”) and these Terms and Conditions of Sale (together, the “Agreement”) constitute the complete and exclusive agreement between you and Senient Lasers, LLC. SL accepts orders only on these Terms and Conditions. You have accepted the terms and conditions by executing an order and delivering it to us, or by having submitted an order in any form and having agreed to pay the invoice. SL does not accept any additional or different terms contained in any purchase order, acknowledgement, confirmation or other document pertaining to the sale.
All Product prices are quoted in U.S. Dollars and are exclusive of taxes, including state and local use, sales, property (ad valorem), and similar taxes. Buyer pays such taxes unless Buyer has provided Reseller with a valid exemption resale certificate or such sale is otherwise exempt. Orders are subject to cancellation by SL, at our discretion. We reserve the right to cancel any orders resulting from errors in pricing or typography in any quote. All quotes are subject to product availability and/or prior sale. You are responsible for obtaining all required licenses, customs, duties, taxes, and broker fees.
Payment and Security Terms
Upon receipt of a NON-REFUNDABLE DEPOSIT SL withdraws the product(s) you have reserved from the market until a set date, and transfers products to you upon receipt of the remaining payment. Buyers pay invoices in U.S. Dollars by wire transfer, credit card, cashier’s or company check, or other prearranged payment method. Terms of payment are within our sole discretion, and unless otherwise specified in the order and agreed to in writing by SL, Buyer will pay us in full prior to shipment.
If we have agreed to ship the products upon your payment of a non-refundable deposit, the balance is due prior to delivery.
Buyers grant, and we reserve, a purchase money security interest in each product purchased for the amount of its purchase price. SL’s security interest is strictly that of a creditor and not as owner or principal. You sign documents required to perfect that security interest to assign Sentient as attorney-in-fact to sign such documents on your behalf.
If you fail to pay us any amounts owed when due, interest will accrue on such amounts from the date due until paid in full at 1½% per month. Buyers reimburse SL for all costs we incur (including reasonable attorney and collection agency fees) in its efforts to collect unpaid amounts.
Shipments, Title, Risk of Loss, Insurance
Product delivery dates are estimated. Buyers notify us, in writing, of any delayed or exceptional shipping requirements. If we are not notified by the Buyer of such exceptions, we will follow Buyer’s typical order processing and delivery procedures and are not liable for any exceptional shipping and/or storage costs.
SL is not liable for any damages, costs or losses incurred by Buyer or others for failure to meet estimated delivery date(s). Title to the products and risk of loss and damage will pass to Buyers when the products are delivered and accepted. Buyer will obtain and maintain insurance at its expense from the time of delivery until payment of the full amount due, for the products against loss, theft, damage or destruction for products’ full replacement value, with loss payable to SL or its assignee.
All products will be deemed accepted by Buyer upon delivery. Buyer will not return any product to SL for any reason without obtaining prior authorization and a return authorization number from us. Buyers return products in their original packaging, marked with the return authorization number and in resalable condition and will pay return shipping charges and any other expenses associated with the return.
Our purchase contracts require that DEVICES (certain controlled medical products) be sold to BUYERS pursuant to the BUYER’s verified medical license. Or, if Buyer does not have a medical license BUYER is responsible for purchasing and operating the DEVICE in accordance with all applicable state and local laws and regulations, including where appropriate, ensuring that the DEVICE is operated under the supervision of a licensed medical practitioner. BUYER represents that its license is that of the licensed medical practitioner, is in good standing and has satisfied all relevant state and local requirements that pertain to the purchase and operation of the prescription DEVICE.
If DEVICE IS SOLD TO A DISTRIBUTOR, distributor will verify that all purchasers duly licensed to purchase and possess such prescription medical devices in accordance with the applicable state and local laws and regulations. In addition, DISTRIBUTOR shall retain proof that the purchaser possesses the necessary valid and active state license to purchase prescription medical devices. DISTRIBUTOR will not solicit or encourage purchases by individuals who do not possess the requisite state license to prescribe and/or possess prescription medical products. If you are a DISTRIBUTOR shall indemnify, defend and hold harmless SL and its employees, agents, contractors and affiliates from and against any and all liabilities, damages, losses, claims or expenses, including court costs, expert witness fees and reasonable attorneys’ fees (“Losses”) arising out of or in connection with (a) any breach by DISTRIBUTOR of Section 7. Licensure of this Agreement; or (b) any failure by DISTRIBUTOR, its employees, agents or contractors, to comply with the terms of this Agreement, or applicable federal, state and laws, regulations and guidances.
Buyer will indemnify, defend and hold harmless SL and its directors, officers, employees and agents from any loss, liability, damage, cost or expense, including legal fees, arising from or related to
(i) any willful or negligent conduct of Buyer or any of its representatives;
(ii) Buyer’s use, sale, lease, transfer or other exploitation of any product, including in a manner not authorized by purchase agreement;
(iii) injury or death of person or damage to property to the extent caused by or arising out of any acts or omissions of Buyer, its agents, employees, and contractors, or in connection with products handled, stored, sold, applied or otherwise utilized by Buyer; and
(iv) Buyer’s breach of the purchase agreement. BUYER shall indemnify, defend and hold harmless SL and its employees, agents, contractors and affiliates from and against all liabilities, damages, losses, claims or expenses, including legal and attorneys’ fees (“Losses”) arising out of or in connection with
(a) any breach by BUYER of Section 8. Licensure of this Agreement; or
(b) any failure by BUYER, its employees, agents or contractors, to comply with the terms of this Agreement, or applicable federal, state and local laws, regulations and guidance’s.
Limitation of Liability
IN NO EVENT WILL SL, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS OR AGENTS BE LIABLE UNDER ANY THEORY OF RECOVERY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOSS OF PROFITS, LOSS OF USE, COST OF COVER), OR PUNITIVE DAMAGES. UNDER NO CIRCUMSTANCES WILL SL’S AGGREGATE LIABILITY UNDER ANY THEORY OF RECOVERY EXCEED THE PRICE PAID FOR THE PRODUCTS OR SERVICES AT ISSUE. The prices and limitations of liability set forth in purchase agreement reflect the allocation of risk agreed to by the parties. Buyer acknowledges that SL would not sell products without these limitations on its liability and that these limitations will apply notwithstanding any failure of essential purpose of any limited remedy.
Survival. Sections 2 (with respect to any unpaid amounts), 4, 6 through 12 of purchase agreements continue following delivery of the products and any termination or expiration of those agreements.
The products may include technology that is subject to the customs and export control laws and regulations of the United States and may also be subject to the customs and export control laws, orders and regulations of the country in which the products are manufactured and/or used. Buyer is solely responsible for and will fully comply with such laws, orders and regulations. Not limiting the foregoing, Buyer will not use for the benefit of, or sell, lease, export, re-export or otherwise transfer products to restricted end-users (including those on the U.S. Department of Commerce, Bureau of Industry and Security “Entity List” and other lists of denied parties) or to restricted or boycott countries identified by the U.S. Department of State or the U.S. Treasury Department. Buyer will obtain all necessary licenses and other governmental approvals prior to exporting or re exporting the products.
Reseller’s performance is subject to postponement or cancellation in SL’s sole determination for any cause beyond our reasonable control, including without limitation: inability to obtain or transport safely any products or necessary materials and components; strikes, labor disturbances, and other unavailability of workers; fire, flood, and other acts of God; war, domestic or international terrorism, riot, civil insurrection, and other disturbances; production or engineering difficulties; and governmental regulation, orders, directives, and restrictions.
The parties agree that any claims or disputes relating to this transaction (collectively “Claims”) shall be governed by and construed in accordance with the laws of the State of Utah and adjudicated exclusively in Utah County Court or District Court.
A purchase contract, constituting the complete agreement of the parties with respect to the purchase of products from SL, is signed by both parties with each sale, and supersedes all prior negotiations or offers, written or oral.
We are happy to discuss any details that are not clear, please call us at (855) 819-3781.